RippleDown™ Alert
Monitoring change and notifying the people who need to know in real time
Efficient business operations depend on accurate alerts to inform key people of fluctuations across the organisation. Equally, excellent customer service can be achieved by delivering essential information to customers - immediately.
RippleDown™Alert is a highly dependable, automated monitoring system with the capacity to generate critical alerts in real time. RippleDown™Alert can be tailored to monitor any environment relying on accurate alerts from stock to security, sales, audit, accounts to news, travel, defense and medical alerts and can simultaneously service multiple divisions of the business.
RippleDown™Alert sends critical information to the people who need to know in real time. Specially designed to independently monitor mission critical situations without requiring human review. As experts in building automated medical alert systems, RippleDown™Alert currently demonstrates exceptional standards monitoring patients awaiting heart surgery and delivering predictive alerts to medical alert team call-outs - around the clock.
RippleDown™Alert is specifically designed to operate without human review, featuring multiple advantages:
- Capacity to interface with third party servers and online systems.
- Interface to diagnostic and service on-line systems and also to organisational business rules.
- Tailored to provide real time alerts in non-complex clinical environments.
- Provides immediate release of critical alerts with the opportunity for continual review by experts without interruption
- Rules are constructed in English language syntax
- Manage all potential conflicts of added rules internally
The ROI for the implementation of RippleDown™Alert is measured by the savings in senior staff time coupled with the improvement in overall service levels.
RippleDown™Alert guarantees that when critical results have been generated, only those of significance are flagged to the relevant experts. In addition, these alerts are triggered 24 hours a day, independent of the staff available.
Efficiency gains and revenue savings are generated by the software and periodic modifications can be made to reflect changed business practice or accommodate new guidelines or evidence based best practice.